– Integration project between the Salesforce CRM and the company's SAP ERP optimized the Sales sector, promoting greater agility in the order entry process.
– With the implementation of the Integra.Sky , Panasonic guaranteed information traffic security and reduced integration implementation costs.
São Paulo, March 2023 – With the aim of automating end-to-end orders and sales order (from CRM to ERP), Panasonic, electronics manufacturer, adopted Integra.Sky , Sky.One integration platform , a technology company that supports companies to add intelligence and agility to their processes, simplifying the way they consume technology.
Before the integration process carried out by Sky.One , Panasonic used its own tool, created by the company more than 10 years ago and which, therefore, was obsolete, in addition to demanding dedication from the team that ended up not focusing on specific demands.
There were several complaints from our users, which motivated us to look for a solution. In this sense, the Integra.Sky platform added know-how to the operation that optimized time and cost, said the General Manager IT of Panasonic do Brasil, Marcio Ito.
The executive also comments on how the project's architecture process took place.
We needed a solution that would guarantee end-to-end traffic security, from Salesforce CRM to SAP ERP, and that's when we found Integra.Sky , the platform that best suited our needs. In addition to being light, simple and quick to implement, the decisive factor for the choice was the support of the Sky.One team, committed and engaged so that the project was successfully implemented, comments Marcio Ito.
With regard to the internal development of integrations, the head of sales and marketing at Integra.Sky reiterates that this is a process that usually requires large resources of time and costs in companies.
In addition to the time allocated for implementation, in cases of maintenance, it is necessary to allocate a team for the repair, which can disrupt the flows, since the systems are disconnected for a period. With the data separated, each one in its own system, the flows are not matched and the negotiation decisions take longer to happen. For this reason, it is essential to have a specialized team to speed up the integration process, he comments.
In this context, with the adhesion of Integra.Sky , Panasonic estimated the reduction of around 40% in the time, and consequently, in the cost of implementing the integration.
This, however, was not the first partnership between Panasonic and Sky.One .
Our first project, which was very successful by the way, was in 2018, in which part of our SAP was migrated to AWS, through Sky.One 's platform, Auto.Sky . highlighted the General Manager IT of Panasonic do Brasil.
Such satisfaction motivated Panasonic to request that Integra.Sky be the company's official integration platform in Brazil.
This request is in the process of being internally approved, in order to integrate all other systems with the ERP. Especially in the case of e-commerce, our expectation is that the entire integration will be 100% completed by Black Friday, said Marcio Ito.
Márcio also comments on the importance of integration for the ERP transition that should happen soon, reinforcing that there are future plans to further expand the alliance between the companies.
Panasonic must migrate from SAP B1 to SAP S/4Hana. They have completely different interfaces and reconstructions and reconnections will be necessary, not only of the interfaces, but also of satellite systems with SAP. In this way, Integra.Sky will play a fundamental role in streamlining and collaborating in this process, reducing risk and implementation costs, in addition to offering even more scalability to the business”, he concludes.
Roberto Arruda, Sky.One 's CRO, points out about the company's purpose of being close to the company's team, offering the best structure and support:
Panasonic operates in a demanding, complex and competitive market. We at Sky.One aim to simplify the use of technology and contribute to Panasonic in scaling its business with cost reduction.
Panasonic is a Japanese consumer electronics company. Founded in 1918 as Matsushita Electric Industrial Co. Ltd. Panasonic was also developing an older product line called National, which initially manufactured home appliances, personal appliances, and industrial appliances. The company began its activities in Brazil in 1967, importing and selling batteries. It currently has manufacturing units in Manaus and São José dos Campos and Extrema.
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