Connectivity in all areas of our lives demands that different markets adapt and transform products and services to this new reality. This is precisely why the experience that ERP users are looking for on a daily basis is different from a few years ago . But is your ERP ready to deliver this new experience?

To be successful and highly rated by users, the customer experience needs to be improved all the time. But in addition to improving the current product, it is even more important to offer new products that complement and facilitate day-to-day demands.

Just as banks have been transforming to adapt to consumers, ERPs are also going through this. And here you will understand how the anticipation of receivables is a key element in this ERP transformation and you will also find out if your system is ready to offer this differential.

What do ERP users expect from Software House ?

When a company acquires and starts using an ERP, can you say what it really expects from the supplier of this software ? Is it just using the system and its features?

In fact, the ERP consumer already uses it to carry out basic activities in the company's routine, such as controlling its entire operation. But when hiring, he also believed that the software house would bring the best technologies and a continuous update of ERP features.

No one is looking for a system or service that is more of the same. With the constant evolution in all areas, it is always necessary to seek complete solutions that also adapt according to the new needs of customers. It is the quest to modernize the ERP .

So, we can summarize that, in addition to having a reliable system, ERP users also expect innovation , that is, news that will make their day-to-day work even easier.

What are the difficulties of innovating in the ERP system?

After having this understanding, a question arises and perhaps a concern for the ERP software house: how to put this need for innovation into practice?

After all, there are a series of difficulties to establish these changes and adaptations . Let’s highlight the top 3 below:

1. Training and knowledge

For all work that requires new development, a study and analysis behind how it will be carried out in practice is necessary.

This step can end up delaying the project and making it more expensive than anticipated. It is necessary to have a training process and also prior knowledge, depending on the type of implementation you want to achieve.

2. Team

The lean teamwork model, using agile methodologies , is very popular. So you need to look for tools to automate some of the development work processes.

3. Market Moment

Innovation is (and needs to be) very fast, but time is another one of the difficulties encountered. Without the specialized team and good coordination, you can miss the market moment to launch it, losing space to competitors.

How to innovate faster and more efficiently?

Innovation is an urgent demand and needs to happen for your ERP system to remain relevant to your customers.

Thinking about overcoming the difficulties to achieve this goal, the main strategy that the software house needs to adopt is the Composite ERP, maintaining the ERP core integrations with third-party solutions, working together to deliver new functionalities to its customers .

Importance of integration with other solutions

Combining your solution that is very good for your niche with other solutions that are very good individually can be a good business for ERP to take a next step towards innovation.

Today there are iPaaS (Integration Platform as a Service) solutions at an affordable price for this. iPaaS is capable of unifying services, simplifying the API and optimizing development.

And thinking about the current needs for ERP users and integrations, the main outstanding trends are in the financial area, along with the emergence of Fintechs, Open Banking and changes in legislation.

Trends focused on the financial area

When we think about the type of innovation that needs to be implemented in the ERP system, we already need to highlight the existing demands in the financial area of ​​small and medium-sized companies: digitalization of banking processes.

For individuals, fintechs have already conquered space in the market only by transforming the way of consuming banking services. This transformation is now also coming to legal entities.

The highlight then is the prepayment of receivables , an alternative to convert installment sales into cash.

As the management software already has the entire layer of information necessary to provide this type of service, it can be the way that will facilitate and eliminate the bureaucracy to access this and other types of financial services.

And here's the answer you're looking for : that means yes, your ERP is ready to anticipate receivables! And the best way is to use an integration with the ERP, allowing financial institutions to offer companies transparent, secure and digital services.

So how about not wasting any more time and taking this important step to provide innovation for your ERP? Meet Sky.Simple Sky.One 's solution that allows you to create a layer of simplified financial services for your management software

Working together, your customers will have much faster access to prepayment of receivables and also direct access to important financial services for your operation. Talk to our team now and learn the details!

Written by

Sky.One Team

This content was produced by SkyOne's team of cloud and digital transformation experts.

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