In a market where more and more innovation is demanded, many organizations have found in the integrated management system (SGI) the solutions and strategies to optimize the organization's internal processes.

To give you an idea, according to a Deloitte survey , 89% of companies invested in management systems and tools in 2020 and in 2021 , 59% of them increased investments in these platforms.

Thus, given its relevance to an innovative and competitive business environment, capable of providing significant changes in corporate management, this article will help you to better understand integrated management systems and how they are able to help organizations. Check out!

What is an integrated management system?

Generally, a company that has several sectors usually has different flows and processes happening in its different areas. What happens is that they end up being analyzed in isolation and with minimal communication with other sectors.

This context makes it difficult for the manager to have a systemic view of the company , since each area works with different processes and independently of other sectors.

Thus, whether for logistics, sales, inventory, marketing or any other sector, all of them use tools that do not exchange information with each other , which makes it difficult to have a strategic vision of the business.

With SGI, this scenario is reversed. An Integrated Management System (SGI) will promote the integration of systems , methods and techniques used in a company. That is, it will unify processes and systems on a single platform, allowing the manager to have an integrated view of the operation of the entire business.

That is why it has become fundamental in a scenario of growing competitiveness, requiring companies to seek more agile solutions and standardize processes in the organizational routine. 

After all, if your marketing team has access to accurate and quick information about the sales process, such as geographic and behavioral specificities, which are being generated by the sales and logistics teams, for example, the direction of campaigns and actions could be much more effective.

Thus, with the speed of production and sharing of data and information that an SGI delivers, the manager is able to analyze and think strategically about the business he manages.

Want to know more about the topic? Download our material More strategic business with data-driven decisions .

How to identify that your company needs an SGI?

Do not know where to start? 

Initially check: the logistics system, data transparency, organization and tax issues in the company. In each of these items check the difficulties pointed out below. If your company has such weaknesses, it's time to adopt an Integrated Management System :

1- Weak logistics

The difficulty in Logistics can result from the lack of communication between the sales and logistics sectors, for example, generating inefficiency that can lead to delays in delivery, as well as other errors that could be avoided with an SGI.

This will generate costs for the company as a whole. If there is a predominance of this type of problem, an SGI will help to standardize the work, integrating the responsible sectors in order to guarantee correct deliveries within the established deadline.

2- Low data transparency

Low transparency of data on profits and funding can lead to poor visibility of resources that will reflect on pricing. 

Thus, it becomes important to know well the origin of the company's funds inflows, to understand which products give which results. With this, it is possible to make adjustments to the price, if necessary.

This complete view of profitability can be performed with SGI.

3- Disorganization and lack of integration

Business disorganization can be mapped when there is a lack of cash flow knowledge, there is no clarity about the amount of raw material available in stock, and there is difficulty in calculating the amount of inputs.

All these facts are clear signs that management is not integrated and sectors work in isolation, without sharing information that could help the company's collective growth.

4- Tax ignorance

The manager who is not sufficiently prepared to deal with the company's tax issue may make mistakes that will harm the company before the competent bodies.

If the company does not meet the legal obligations due to the manager's carelessness or lack of knowledge, it will suffer penalties that, depending on the structure of the business, may directly interfere with performance, credibility and market positioning .

5- Recurring failures 

When they were developed, many software s were thought of with a single objective: to help the user with their pain to complement and enrich corporate data.

However, the need to customize solutions led to recurring connection, security, and synchronization issues . This is because the solutions were not developed to communicate with each other.

Why invest in business process integration?

An integrated management system is necessary to remedy the difficulties and problems mentioned above and boost the company's results. For this, it is necessary to know how to choose the platform according to the demands and objectives to be established by the company.

Thus, the choice must take into account the credibility and reputation that the integration system has in the market .

In short, get to know the main pains of your business and how the system can eliminate them:

1- Integrated Management System and increased productivity

With the complete integration of sectors, teams and processes, the company's performance will naturally improve. Here, the team will work more efficiently by having a complete view of the processes and being able to dedicate themselves more quickly and in line with the company's objectives.

The manager, in turn, will have an overview of the team's performance , analyzing productivity levels and with this data, he can also make decisions and make investments that improve the team's productivity.

2- Work optimization

Allied to the increase in productivity, we have the optimization of the work of the teams, also due to the integration of processes and sectors. 

Thus, sectors that generate information that is relevant to each other, such as sales and marketing, can better dialogue about their demands and processes , monitoring in real time what is being executed and correcting it during the process.

This, in addition to avoiding rework, contributes to the delivery of the product or service with higher quality and without delay in delivery .

3- Integrated Management System and strategy in decisions

The integrated visualization of the processes and the performance of the teams gives the manager a panorama rich in information about sectors that provide greater profitability or that have greater productivity.

Such information in reports delivered by the integrated management system serves as the basis for a more precise and strategic decision-making, since it is able to visualize indicators and metrics, analyzing the performance of each sector or development of each process, identifying pros and cons and refashioning the strategy, if necessary.

4- Information security

Through the integrated management system, the manager can access relevant and accurate data and information about the company's processes and indicators. 

This security over the information obtained is what allows making correct and effective decisions, as they are carried out based on a real panorama, diagnosed by the integrated management system.

5- Integrated Management System and saving time and money

Another obvious benefit with the implementation of an SGI is cost and time savings. After all, the integrated system will be fed by all sectors and everyone will be able to view the new data in real time.

The system itself will be able to instantly process and generate a report, updating the data according to their entry into the system. In the logic of business procedures, this facilitates the work and shortens the access of other sectors to the others, through the system.

Conclusion on the Integrated Management System 

An integrated management system makes business management more sophisticated and also more agile and efficient. 

One of the many factors that lead to SGI results is the easy access to accurate data on the performance of each area of ​​the company (marketing, sales, finance, logistics, etc.), which enables the manager to achieve an analytical and intelligent view, with based on relevant information.

Therefore, the integrated management system underscores the importance of data-driven management. Want to know more about the topic? Talk to one of our experts !

Written by

Sky.One Team

This content was produced by SkyOne's team of cloud and digital transformation experts.

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