Complain here
Founded in 2001, Reclame Aqui receives more than 800,000 daily visits and has more than 21 million registered consumers and 240,000 companies responding within the platform.
The pandemic caused by the outbreak of the COVID-19 virus had several consequences and required immediate measures on the part of companies, such as the adoption of the home office regime. With the safety of its employees in mind, Reclame Aqui, the largest complaints website in Brazil, sought to make remote work possible.
Complain here
About the company
Founded in 2001, Reclame Aqui receives more than 800,000 daily visits and has more than 21 million registered consumers and 240,000 companies responding within the platform.
Challenge
The pandemic caused by the outbreak of the COVID-19 virus had several consequences and required immediate measures on the part of companies, such as the adoption of the home office regime. With the safety of its employees in mind, Reclame Aqui, the largest complaints website in Brazil, sought to make remote work possible.
Despite the company having a technological cradle, departments such as finance, for example, had the physical structure to enable the approval of payments.
Previously, with the ERP SAP Business One business management software, from Reclame Aqui, remote access was not allowed due to issues such as security and data sensitivity.
Solution
Through the SAP consultancy that carried out the implementation of its SAP Business One, Reclame Aqui learned about Sky.One 's solutions for migration and support of ERP in the Cloud.
Results
In 24 hours, Reclame Aqui migrated its SAP Business One to the Cloud with the help of Sky.One , which allowed its financial team to work 100% securely and remotely, making processes uninterrupted.
