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Where customer proximity makes all the difference in retail
Grupo Alvorada, part of the Supermarket association network, is one of the leading retail groups in Rio de Janeiro, with 32 stores distributed in strategic regions such as the South Zone, São Gonçalo, and the Lakes Region. With over 5,100 employees, the company stands out for its commitment to the local community and excellence in customer service, characteristics that underpin its market leadership.
Challenges on the path to growth
When planning to expand to 50 stores over the next two years, Alvorada faced significant technological limitations. The previous ERP system no longer supported the growing operations, and the technological infrastructure needed substantial improvements in security, stability, and scalability. As Luiz Jairo , Head of IT for the Group, points out, "the decision to invest in a robust solution was crucial for the company's future."
The partnership with Skyone: a technological turning point
In 2020, during the ERP migration project, Alvorada found in Skyone the strategic partner to transform its operation. The implementation of cloud computing, with the Skyone Autosky , allowed the elimination of physical servers in stores, reducing maintenance costs and optimizing internal processes. In addition, the creation of VPNs and advanced monitoring strategies reinforced the security and stability of operations.
“The possibility of shutting down physical servers in stores and operating 100% in the cloud marked a new era for Alvorada,” emphasizes Luiz Jairo.
Results that impact daily life
With the adoption of the Skyone platform, the Alvorada Group achieved significant results:
- Cost reduction : Eliminating physical servers has brought cost savings and operational efficiency.
- Scalability : The infrastructure now adapts to the group's growth rate.
- Cybersecurity : Implementing tunnels and continuous monitoring protects operations against digital threats.
- Productivity : Training the internal team reduced problem-solving time and increased autonomy in daily operations.
“Skyone’s flexibility allows us to meet demands quickly, ensuring a consistent experience for both our employees and end customers,” adds Luiz Jairo.
Continuous innovation for the future
After four years of partnership, the Alvorada Group continues to reap the rewards of its digital transformation. With constant updates to Autosky, the company has gained autonomy in several operations, such as user management and server monitoring, without impacting business continuity.
“Today, Skyone is more than just a supplier; it’s a strategic partner that helps us grow safely and efficiently,” concludes Luiz Jairo.
