Axion Company

Skyone Studio and Axion: Customer experience with integration

More and more, companies are seeking solutions to help them improve how they work. At the same time, they don't always have the necessary expertise to transform this into something tangible. This is where Axion steps in with its full potential. Axion is a custom software development company that has been in the market for almost 4 years, working both nationally and internationally as a consultancy offering companies and partners new technologies to solve their problems through digital products. Its goal is to be a technology ally, delivering the best product for each need, resolving issues and raising the level of services.

Challenges

The company's main challenge is to understand the customer's need and transform that pain point into a product that meets the demand, while simultaneously driving a transformation in the user's end result. 

Some clients initially have a lot of manual work to do to transfer information from one system to another, and there's a very good chance of doing this through integration, according to Vinícius Santos, business development manager at the company.

The search for low-code

Regarding how they came to Skyone Studio , Vinícius explains that, starting from the search for more efficient ways to offer services to clients, they began to see extensive research on IpaaS and low-code and, since then, have kept the topic in their pipeline to delve deeper into it, as Vinícius recounts:

We are always looking for solutions that increase the efficiency of our work. Although we provide labor services related to software development and technology, at our core, we want to do things faster in order to get a better return for our clients.

Furthermore, Axion had already been following Skyone's journey in developing its platforms, having participated in the initial development of Skyone Studio. Therefore, they were already aware of the possibility of offering this low-code concept to their clients; however, what made them increasingly committed to the low-code platform was their practical experience. Whenever they planned the development of a new solution, they noticed that, based on the draft schedule and key needs, one of the main points that expedited its completion was related to integration issues.

That's how they realized that this was both an internal and external pain point, as it required constant communication between the parties. Something that solves this almost natively is the existence of low-code modules already in each system; you just need to take them and connect them to the system being developed, and a large part of the process is resolved. 

Before

Before Skyone Studio, the integrations that Axion performed were done manually, developing, copying, and pasting code. This is often a process that starts from scratch and is quite laborious, comments Vinícius. Something they noticed is that the time spent on an integration is three times faster now that they started using Skyone Studio. The use of the platform allows different areas of the company to connect and for data to be accessed by everyone who needs it.

After

The benefits of Skyone Studio range from the design of the integration architecture to production deployment. Since Skyone Studio includes structured connectors and ready-made modules with programming logic, you can accelerate your development and connect to an ecosystem of applications. This saves significant development time. Furthermore, the implementation itself and the product's drag-and-drop usability make the tool intuitive and easy to use. But most importantly, it simplifies the maintenance of these integrations. If an integration breaks, you need to modify the code, and often the person who created the integration is no longer with the company, leading to days or even weeks of repair. With Skyone Studio, this issue is resolved; it literally manages the integrations, alerts you to the error, and provides follow-up. 

As a real-world example of process improvement in a large company, Axion implemented Skyone Studio at Grupo Comporte. The company manually processed and sent a series of information that the city hall needed to make monthly payments for municipal transportation services. Before Skyone Studio, the entire process took about a week. After the project, this is done continuously, daily, without rework or human intervention

The result is significant savings in human and financial resources. According to Vinícius, Skyone Studio is perfectly suited to systems integration projects, from the most complex to the simplest. The partnership between Axion and Skyone Studio continues to bring increasingly more technological solutions to those seeking digital evolution.

Finally, Vinicius adds:

At the end of 2022, given the success of the projects and customer satisfaction, AXION decided to increase its focus on communicating about the platform and the benefits brought by Skyone Studio to clients and partners. We believe this will result in strong growth in integration projects, quadrupling our demand using the Skyone Solutions iPaaS platform. Vinícius Santos, Business Development at AXION.