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Who is the Inovage Group?
Inovage is an SAP Gold Partner specializing in SAP ERP solutions, both B1 and S/4 HANA, and in tax solutions with Thomson Reuters.
Inovage currently has over 20 representative channels throughout Brazil and several branches across the country.
Although they serve a wide variety of market segments, the manufacturing industry stands out in their operations, representing 60% of the company's business.
Inovage's partnership with Skyone began through our cloud environment migration and management platform, which allows the company to deliver ERP and tax solutions already hosted in the cloud to its clients. In this conversation with Marcos Corrêa, CEO of Inovage, he tells us a little more about the systems integration partnership and the Integration Gateway and how it has impacted the delivery of the company's projects.
Keep reading and watch the video to understand more about this story!
Traditional integration: a challenging and costly scenario for Inovage
Until adopting the system integration tool, Inovage performed its integrations in a traditional way, following the standard process with functional specifications and with the support of developers to handle front-end and back-end issues, as well as a developer specializing in the client's system in question.
As a result, they faced high development costs and required long project timelines, leading to customer dissatisfaction. Furthermore, maintenance was also a problem, as it was often performed by a different professional than the one who initially handled the integration. In these cases, the new professional often doesn't fully understand the project, and frequently even the documentation isn't sufficient to support them.
Despite some initial resistance, the Systems Integration with Skyone was a game-changer
Due to the strong partnership with Skyone, Inovage decided to expand its digital evolution project through our Systems Integration solution. Corrêa recounts that, initially, there was even reluctance on the part of his development team:
“It’s important to highlight that sometimes developers are very resistant to iPass solutions; it’s a cultural issue. They fear that the solution will take away some of their freedom and that their work will be reduced to simply filling out forms. But today we have a completely different scenario. From the first project, the team saw great value in the integration solution and realized that their expertise and knowledge would actually be even better utilized. They are no longer occupied with operational issues and bring a more strategic perspective. Today, they even encourage executives and the sales team to sell projects using Skyone’s integration solution.”.
– Marcos Corrêa, CEO of Inovage.
And it's undeniable how much Skyone's Systems Integration tool has improved the delivery of Inovage's projects. Since the first integration, there has been a 60% decrease in development time and a 50% decrease in project delivery time to the client. The development team can also optimize its resources by up to 30%, resulting in a significant reduction in costs.
It's important to highlight that Inovage utilizes a crucial feature of Skyone's solution: the Integration Gateway. Through this tool, they increased the reach of their integrations, allowing them to be made available on a marketplace or simply replicate integrations for projects with similar profiles. The Gateway played a vital role in all the improvements achieved and even represents a new line of business.
One integration, many possibilities for Inovage
Today, Inovage performs the development of portals integrated with SAP ERP solutions with much greater agility, often requiring the integration of legacy systems, analytics solutions, or even CRM systems.
For the company's business, there was a reduction in cost, time, and improvement in the delivery of the company's projects.
“Skyone’s own platform generates all the technical documentation from the very beginning, which has also reduced our dependence on a later stage. The client themselves has now begun to participate in the integration process because they want the consultancy of an integrator as a strategic partner, developing the interface. At the same time, I want this environment to belong to the client themselves.”
– Marcos Corrêa, CEO of Inovage.
Without a doubt, Inovage, having a strategic partnership like this, has opened up a range of possibilities that the manual process didn't allow before. For us, it's these success stories that make us believe in the importance of digital evolution to improve process efficiency.
