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Where proximity to the customer makes the difference in retail
The Alvorada Group, part of the Supermarket Associative Network, is one of the main retailers in Rio de Janeiro, with 32 stores distributed in strategic regions, such as South Zone, São Gonçalo and region of Lagos. With more than 5,100 employees, the company stands out for its commitment to the local community and excellence in service, characteristics that support its leadership in the market.
Challenges on the path of growth
By planning expansion to 50 stores over the next two years, Dawn faced significant technological limitations. The previous ERP system could no longer support increasing operations, and technological infrastructure needed substantial improvements in safety, stability and scalability. As Luiz Jairo , the group's IT, “the decision to invest in a robust solution was crucial to the company's future.”
The partnership with Skyone: a technology page turn
In 2020, during the ERP migration project, Alvorada found Skyone the strategic partner to transform her operation. The implementation of the cloud computing category with the Skyone Autosky has allowed to eliminate physical servers in stores, reducing maintenance costs and optimizing internal processes. In addition, the creation of VPNs and advanced monitoring strategies have reinforced the safety and stability of operations.
"The possibility of turning off physical servers in stores and operating 100% in the cloud has marked a new era for dawn," says Luiz Jairo.
Results that impact everyday
With the adoption of the skyone platform, the Alvorada group achieved expressive results:
- Cost Reduction : The elimination of physical servers brought economy and operational efficiency.
- Scalability : The infrastructure now adapts to the group's growth rate.
- Cybersecurity : The implementation of tunnels and continuous monitoring protects operations against digital threats.
- Productivity : The internal team's training has reduced problem solving time and increased autonomy in daily operations.
“Skyone's flexibility allows us to meet demands quickly, ensuring a consistent experience for both our employees and end customers,” adds Luiz Jairo.
Continuous Innovation for the Future
After four years of partnership, the Alvorada group continues to reap the fruits of their digital transformation. With constant updates in Autosky, the company has gained autonomy in various operations, such as user management and server monitoring, with no impact on business continuity.
“Today, Skyone is more than a supplier; It is a strategic partner who helps us grow safely and efficiently, ”concludes Luiz Jairo.
