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From tradition to modernity: a legacy of hospitality
Founded in the 1960s, the Royal Hotels chain was born in Belo Horizonte, the result of the work of a family with tradition in the construction sector. Over the years, he expanded his presence and consolidated his brand as a reference in hospitality, with five units - four in Belo Horizonte and one in the Jardins region of São Paulo.
Focusing on the corporate audience, the network has also attracted more and more leisure tourists, taking advantage of its strategic location in areas full of sights. “Our differential is the mining hospitality, which delights and surprises. We took this to every detail of the service, even in São Paulo, where we replicated this regional touch,” says Xavier, IT manager, who took over after rapid growth within the company.
The Challenge: Integration and Scalability
Despite tradition and success, Royal network faced challenges to maintain its operational efficiency. The need to integrate systems and data from different units made it difficult to make rapid and strategic decisions. In addition, the lack of scalability limited the adoption of new technologies and tools.
The transformation with Skyone
The transformation with Skyone
The implementation of Skyone solutions has marked a new chapter for the Royal network. Migration to the cloud environment has ensured a more stable and secure operation, focusing on data integration and scalability.
- Operational Efficiency : Systems and tool integration has brought agility to data analysis and decision making.
- Cost Reduction : In addition to efficiency gains, the network has also experienced an operating cost optimization.
- Advanced Safety : With hosting in a safe and centralized environment, the network has gained more reliability and tranquility in data management.
“Skyone's solution has allowed us to cross data and departments in an integrated way, speeding up processes and ensuring a high standard of efficiency,” explains the director.
Immediate results and sustainable growth
The migration to the skyone platform was fast and smooth. The Skyone team remained available and collaborative at all times. “The turn took place at dawn, and at 2 am everything was already in the air, working perfectly,” recalls the director.
Faitec's indication was also a differential throughout the process. The preview of the team with the company brought security in the decision, especially for the confidence in the positive history of deliveries and support.
With the new infrastructure, the Royal network has gained the ability to grow without losing efficiency. The scalable solution allows the integration of new enterprises and tools, maintaining agility and safety as priorities.
"Skyone has supported us to expand with confidence. We are prepared for new challenges and to continue giving the best experience to our guests," says the director.
Planning the future with efficiency and innovation
Royal network continues to invest in technologies and processes to further improve its operation. “Our focus is on continuing to grow strategically, always seeking efficiency and innovation,” concludes the director.
A successful case in hospitality
The partnership between the Royal Hotels and Skyone network exemplifies how technology can be a powerful ally for sustainable growth and operational excellence. From data integration into advanced security, the solution adopted by the network shows that modernizing processes is an essential step for those seeking to delight customers and lead in the market.
