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Hello! This is our Code of Conduct. Use the side menu to navigate through the document.
Hello! This is our Code of Conduct. Use the menu above to navigate through the document.
Skyone understands that the longevity of our business and the success of our results depend on how Skyowners guide their actions and attitudes, and on everyone who interacts with us, based on the values and ethical principles adopted by the company.
In this regard, Skyone expects and believes that all its employees, business partners, suppliers, and third parties will conduct themselves in accordance with the highest standards of personal and professional integrity.
healthy, dignified and harmonious business environment , through a high level of trust, respect and transparency in interactions in any area of operation, promoting Skyone's unique vision that the ultimate success of our dealings with everything and everyone depends not only on what we do, but mainly on how we do it.
This Code of Conduct is a guide for all Skyone employees (regardless of position), including business partners, franchisees, suppliers , and third parties who have a relationship with Skyone.
Since we deal with many different people and companies every day, it's difficult to predict every situation that might arise. Therefore, this document presents principles and best practices to promote a transparent, ethical, and mutually respectful .
Public Agent: any person who performs a public function, whether temporary or permanent, paid or unpaid, by election, appointment, designation, or any other type of investiture or link with the public service.
Senior Management: These are the leaders of Skyone, including executives, shareholders, advisors, and directors.
Workplace harassment: These are abusive behaviors that can cause harm to a person's personality, dignity, or physical or psychological integrity, threaten their job, or damage the work environment. This can also occur in virtual environments, such as emails, video conferences, text messages, social networks, among others.
Sexual harassment: behaviors of a sexual nature, expressed physically, verbally, or through gestures, that are imposed on a person against their will, causing embarrassment and violating their sexual freedom.
Collaborator(s): all Skyone employees, including those with permanent or temporary employment contracts, interns, and apprentices.
Corruption: abuse of power to obtain personal benefits.
Family members: the employee's family members, including spouse (husband or wife), brothers or sisters, parents, relatives by marriage, children, partner.
LGPD (General Data Protection Law) : Law No. 13.709/2018 that establishes guidelines for the protection of personal data.
Anti-Corruption Law (Law 12.846/2013): Federal law that addresses the administrative and civil liability of companies for acts of corruption against the public administration.
Skyone's target audience: customers, business partners, suppliers (service providers), and third parties.
Relatives: a person connected to another by the same blood tie, affinity, or adoption.
We work with what is invisible, yet essential to moving the world forward. And, if it depends on us, not even the sky is the limit for this movement, because we are already there. Skyone breathes innovation to deliver much more than just productivity.
With the integrating power of technology in our hands, we simplify today to impact tomorrow. In this way, we evolve businesses, solidify careers, and help build a more prosperous society.
We are tireless in perpetuating our competitive strength and leading a competent and ethical technological structure. And, of course, ensuring peace of mind for our clients and partners: that's how we earn their trust.
The Skyone platform impacts the daily lives of thousands of people, anywhere in the world. This impact is reflected in hours of life saved for those who see time as their main ally in changing the world.
By increasing productivity, we eliminate growth barriers and deliver unlimited scale for any business.
Skyone values compliance with the laws and regulations of our country.
All employees need to know and respect our internal rules, and if they notice anything that violates these rules, it is important to report it to the Ethics Hotline .
All employees have a responsibility to protect company information.
To help you with this task, we have internal rules on how to classify this information to ensure it is secure.
Each of us needs to take care of Skyone's important assets, such as computers, data, copyrights, and other information . To do this, we must follow the rules of the Information Security Policy and Standards, which are based on industry best practices.
It is very important to keep information confidential, ensure that it is not altered without authorization, and that it is always available when needed. Failure to do so constitutes a violation of the rules of this document and the Information Security Policy.
At Skyone, each of us is responsible for taking care of the company's assets, client property, partner property, and other items we use at work. We must not use these items for our own benefit unless Skyone authorizes it.
The misappropriation or misuse of these assets, including their copying, sale, or distribution to third parties, can lead to serious problems for the employee, such as labor or even criminal penalties.
If you notice or become aware of any loss, theft, or misuse of these items, you must immediately notify your manager and follow the established internal procedures for such cases. Upon termination of employment, you must return the cell phones, laptops, and other items provided by Skyone within the stipulated timeframe and in good condition.
At Skyone, it's important that employees behave in a way that is compatible with the work environment, ensuring the smooth running of activities.
Therefore, we have established that no romantic relationship between employees should compromise their professional conduct.
At Skyone, we do not tolerate any type of harassment , whether sexual, moral, or any other behavior that disrespects or intimidates colleagues, regardless of their position in the company.
In addition to Skyone's disciplinary measures, those who commit harassment may face legal action. The company complies with Law 14.457/2022 , which combats sexual harassment and other forms of violence in the workplace.
At Skyone, we value diversity and provide opportunities for all people, regardless of their cultural, ideological, or opinion differences, disabilities, gender, color, ethnicity, origin, political convictions, religious beliefs, generation, marital status, union membership, social class, sexual orientation, or level of education.
Our commitment is to create a welcoming and open-minded environment where everyone feels included.
At Skyone, we strive to minimize our impact on the environment.
We develop actions aimed at reducing the consumption of electricity, water, plastics, paper and other materials, in addition to encouraging recycling practices and respect for the environment.
Expected behaviors
Alternatively, it is important to avoid sharing any posts that contain defamation, slander, libel, harassment, discrimination, or intolerant opinions of a political or religious nature, as this may harm your image and that of Skyone itself.
Alternatively, it is important to avoid sharing any posts that contain defamation, slander, libel, harassment, discrimination, or intolerant opinions of a political or religious nature, as this may harm your image and that of Skyone itself.
The misuse of the company's brand or name in embarrassing situations will subject offenders to disciplinary action or even dismissal.
On professional social networks, such as LinkedIn, by linking your profile to Skyone, you become a brand representative.
Therefore, when accepting connections that present themselves as Skyone collaborators, verify the authenticity of the information to avoid fraud.
Corporate email is a work tool used primarily for exchanging professional messages.
You can use your work email for personal matters, but with moderation and common sense. Make sure the content does not include:
It is important to avoid excessive or inappropriate use of personal mobile devices (such as cell phones or tablets) during work.
Our relationship with customers should be:
Our partners and suppliers must follow the same ethical principles as us, respecting Skyone's internal rules.
Suspicious actions, such as bribery or illegal favors that could harm Skyone , its employees, or society, are strictly prohibited by both Skyone and the Anti-Corruption Law, which regulates these practices.
We recognize the category's union(s) and employers' unions as legitimate representatives of the parties involved in labor and union relations, respecting freedom of association and ongoing dialogue in building productive and harmonious labor relations.
At Skyone, we have clear guidelines regarding invitations, gifts, presents, and courtesies. If someone offers you a gift, you may only accept it if:
Any donation, sponsorship, or act of charity on behalf of Skyone must be approved by the following departments:
This is done to assess the suitability, mission, and actions of the organizations that will receive the benefit, avoiding conflicts of interest and benefiting only entities that are in compliance with the law.
The employees represent the image of Skyone.
Therefore, they must follow the guidelines of the Human Resources department regarding attire and personal presentation, maintaining an image consistent with the company's values.
Any invention, discovery, or improvement made by an employee during their employment will be the property of Skyone and may not be used for personal purposes or transferred to third parties.
Employees must classify information according to Skyone's Information Classification Standard.
The leak of information could cause reputational and financial damage to Skyone , as well as disciplinary and/or legal penalties.
A conflict of interest occurs when the personal interests of an employee or leader conflict with those of Skyone or its network of relationships.
These situations can affect the company's image, integrity, and reputation, as well as harm third parties and partners. Therefore, they must be reported quickly to the relevant departments and handled with transparency and efficiency.
If a family member of yours works for Skyone's suppliers, clients, or competitors, or holds significant financial stakes in those companies, be aware of a potential conflict of interest.
Before doing business with a company in which a family member is involved, it is necessary to inform the management of the situation for evaluation and approval, if required.
It is essential to document this approval , should it be granted.
Any external activity must be completely separate from work at Skyone, whether it's a second job or freelance work. We should not use Skyone work time or involve other employees in external activities without specific and clear authorization from the manager.
Our senior management plays an important role in setting an example for all employees. They must promote, follow, and highlight the values and behaviors outlined in this Code of Conduct.
Leaders have the responsibility to disseminate and ensure that everyone follows this Code of Conduct.
They must be familiar with and follow the rules of this Code of Conduct. To demonstrate this commitment, they must sign the Skyone Code of Conduct Commitment Agreement.
Failure to comply with this Code of Conduct or other Skyone policies will have consequences. Depending on the severity of the situation and applicable laws, this may include:
For Skyone employees, repeated non-compliance can result in dismissal for cause, based on insubordination.
It's important to know that Skyone can take immediate action, without waiting for repeat offenses to apply penalties, if the situation is serious enough.
Any violation of Skyone's Code of Conduct must be reported via the Ethics Channel, and the case will be reviewed by Skyone's Ethics Committee.
This Code of Conduct becomes effective from the day it is published in Skyone's media outlets and may be revised from time to time.
If you have any questions, simply contact the Governance, Risk and Compliance Area by email:
Legal and Compliance Director • Finance
Version | Date | Change | Responsible |
|---|---|---|---|
1.9 | 27/11/2018 | Finalization of the Initial Version | Lauro de Lauro |
2.0 | 13/12/2018 | Final Review for Release | Lauro de Lauro |
2.1 | 20/03/2019 | Final Version | Aila Braga |
3.0 | 23/05/2022 | Final Version | Lauro de Lauro |
3.1 | 22/03/2024 | Full review | Renata Miziés de Barros |
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Support RJ: +55 (21) 3828-0155
