Contracts

STANDARD PUBLIC CLAUSES ASSOCIATED WITH THE CONTRACT ENTERED INTO BETWEEN SKYONE AND ITS CUSTOMERS (“CONTRACTOR”)

1. SECRECY AND CONFIDENTIALITY

1.1. For the purposes of this
instrument, information, data, materials, documents, technical or commercial specifications,
innovations or improvements shall not be considered “CONFIDENTIAL INFORMATION” if: (i) at the time of their disclosure by one of the PARTIES they are already
demonstrably known to the other PARTY, provided that such prior knowledge
has been obtained lawfully and legitimately; (ii) are in the public domain; (iii) are subject to
express written permission from the Holding Party, respecting the limits and conditions set forth in the
permission for the disclosure of the information; (iv) are requested by court order and/or by the
Public Administration or whose disclosure is determined by law, respecting the strict limits of the
request or determination; and (v) are necessary for the perfect execution of the CONTRACT or the
SERVICES.

1.2. The PARTIES undertake to restrict access and keep confidential the
CONFIDENTIAL INFORMATION transmitted between them, disclosing it only to those employees who
need it to perform the functions assigned to them under this contract,
with them having signed, in a specific term, a confidentiality agreement regarding the information received.

1.3. The commitments set forth in this confidentiality clause are assumed on an
irrevocable, irrevocable and irreversible basis, and will survive the termination of any commercial or other relationship
existing between the PARTIES for a period of 5 (five) years after the respective termination.

1.4. THE CONTRACTED PARTY shall not be liable for breaches of the
aforementioned data and information resulting from fraud committed by persons authorized by the CONTRACTING PARTY, nor
for those resulting from criminal or irregular actions by third parties and hackers, provided that they are demonstrated
to be outside the limits of technical predictability at the time the breach occurs. The
CONTRACTING PARTY acknowledges and agrees that the CONTRACTED PARTY shall not be held liable for
incidents beyond its reasonable control or resulting from failures of systems, equipment, or
networks under the CONTRACTING PARTY's management.

2. INTELLECTUAL PROPERTY
2.1. SKYONE Platforms manage and orchestrate computing resources on
cloud providers through proprietary computer programs aimed at load balancing
and auto-scaling.

2.2. The CONTRACTING PARTY acknowledges that the SKYONE Platform(s), including all its
contents, components, technologies, codes, technical documentation, methodologies, brands,
logos, and any updates, corrections, customizations, or improvements, even if requested
by the CONTRACTING PARTY, belong exclusively to SKYONE or third-party licensors. These
elements are protected by Laws No. 9,609/1998 and No. 9,610/1998, as well as by
international intellectual property standards.

2.3. The use of the SKYONE Platform(s) by the CONTRACTING PARTY is subject to the
specific terms of the contract. The CONTRACTING PARTY receives only a limited, non-exclusive,
non-transferable, temporary, onerous, and revocable license for internal use of the Platform(s), as
provided for in this CONTRACT. This license does not imply and under no circumstances should be interpreted
as any assignment, transfer of rights, co-authorship, or co-ownership of the Platform to the
CONTRACTING PARTY.

2.4. The use by the CONTRACTING PARTY must fully comply with the technical and contractual limits
established by SKYONE, under penalty of immediate revocation of the license. The
CONTRACTING PARTY, its representatives, partners, employees, or any third parties
linked to it are prohibited from:

a) copy, sublicense, sell, donate, rent, lend or allow access to third parties,
even free of charge;

b) reverse engineer, decompile, modify, integrate with
competing systems or attempt to access the source code, logical structure or architecture
of the Platform, as well as develop derivative or similar source code or any
other act that may violate SKYONE's intellectual property rights;

2.5. SKYONE declares that it is the legitimate owner of the exploitation rights of the Platform(s) and/or has
the respective authorization from the owners, and that it was not aware, at the time of contracting, of
any violation of third-party rights. If a negligent infringement resulting exclusively
from material provided by SKYONE is proven, SKYONE will be liable within the limits of the law and this AGREEMENT.

2.6. The data entered or processed by the CONTRACTING PARTY remains its property.
The CONTRACTING PARTY authorizes SKYONE to use them only for the operation, maintenance, support, and
security of the Platform(s), as well as for the provision of additional services and generation of
anonymized statistical reports, without identifying the data subjects, including to improve products
and services. The CONTRACTING PARTY declares that it holds all necessary rights to the data
entered into the Platform, exempting SKYONE from any liability arising from unauthorized
, unlawful use, or use that violates third-party rights.

2.7. Improper use of the SKYONE Platform(s) may result in immediate suspension of
access, termination of the CONTRACT and liability for losses, damages and applicable legal measures,
including the right of recourse if SKYONE is held liable for damages caused by such
use, exempting SKYONE from any liability arising from unauthorized, unlawful use or use
that violates third party rights.

2.8. THE CONTRACTOR must notify SKYONE immediately and in writing if it becomes aware of
any copyright infringement or misuse of the Platform(s) by third parties.

2.9. Any unauthorized access, copying, or use of the SKYONE Platform(s) using the credentials
of the CONTRACTING PARTY, or of persons linked to it, will be the direct and objective responsibility of the CONTRACTING PARTY.
The CONTRACTING PARTY undertakes to adopt all necessary security measures to
protect its credentials, and is fully responsible for their safekeeping and
confidentiality.

3. WARRANTY AND LIMITATION OF LIABILITY.

3.1. The Parties acknowledge and declare that the SKYONE Platforms were developed for
general use and were not developed to order by the CONTRACTING PARTY. Therefore,
the CONTRACTED PARTY does not guarantee that the product will meet the CONTRACTING PARTY's specific needs
, except in cases where the Parties arrange specific
development, personalization, modification, or customization services, in which case
the CONTRACTED PARTY may ensure compliance with the CONTRACTING PARTY's specific needs, under the
terms of the specific contract, only in relation to the items subject to specific adjustments, not
extending to computer programs, modules, or third-party services necessary for the
execution of the CONTRACT. Therefore, as a rule, the SKYONE Platforms are offered
"as is," and the CONTRACTED PARTY does not offer any guarantees of any kind regarding
usability, suitability for specific purposes, or meeting the CONTRACTING PARTY's needs
.

3.2. The SKYONE Platforms may integrate certain third-party programs or services for
their operation. The CONTRACTING PARTY will be informed when it is necessary to license software ,
contract services, and/or adhere to third-party terms of use related to the SKYONE Platforms.
In this case, the CONTRACTING PARTY will be responsible for fully complying with the terms of the
contract, licensing, use, or any applicable terms, even if the CONTRACTED PARTY acts
as an intermediary, licensor on its behalf, distributor, installer, or integrator.
Failure to comply may result in the immediate cessation of use of the software , without prejudice to
other contractual and legal penalties. The CONTRACTED PARTY will not be liable for any
losses, damages, costs, fees, charges, fines, sanctions, or unavailability resulting from misuse , improper execution, third-party failure, or failure to license such software software the CONTRACTING PARTY.

3.3. If SKYONE is sued, judicially or extrajudicially, by any third party
due to acts of the CONTRACTING PARTY or third parties linked to it, it is obliged to: (i)
fully assume the defense, by reporting the dispute or calling to the process, when applicable;
(ii) fully reimburse and/or indemnify SKYONE for any amounts spent in this
regard, including attorney's fees, legal costs and possible convictions; and (iii) keep
SKYONE harmless from any resulting losses.

3.4. Without prejudice to the foregoing, the CONTRACTED PARTY expressly disclaims
any liabilities and compensation, losses and damages, lost profits, losses of
any kind, or under any title, losses or interruption of business; for
computer, equipment or peripheral defects, or any other direct, indirect, accidental,
emerging, special, consequential or punitive damages, arising directly or indirectly from the acquisition, or
use, or the inability to use the SKYONE Platforms and/or services
acquired from the CONTRACTED PARTY, caused to the CONTRACTING PARTY or third parties, this limitation applying
even as a result of situations beyond the CONTRACTED PARTY's control, such as
viruses, hackers, loss of passwords, the result or profitability of the
CONTRACTING PARTY's business or other situations that do not depend on the CONTRACTED PARTY. This exemption also
applies to failures, unavailability, technical limitations, usage restrictions, or unilateral changes
made by third-party providers of software , clouds, modules, or integrated services
necessary for the execution of the CONTRACT. The CONTRACTING PARTY acknowledges, accepts, and declares that it is aware
software development technology does not guarantee the development
of computer programs completely free of defects or flaws and that, therefore, the
CONTRACTED PARTY cannot guarantee that the program will operate uninterruptedly or free of defects or
flaws. Likewise, the CONTRACTED PARTY does not guarantee the continuity, availability, or
compliance with licenses, terms of use, updates, and technical support provided by third parties,
and it is the CONTRACTING PARTY's sole responsibility to comply with such conditions. Under no
circumstances shall the sum of the CONTRACTED PARTY's liabilities and indemnities,
directly or indirectly arising from this contract, exceed the amounts paid to the CONTRACTED PARTY by the
CONTRACTING PARTY under this CONTRACT during the 12 (twelve) months prior to the event that results
in the CONTRACTED PARTY's liability.

4. PROTECTION AND EXCHANGE OF PERSONAL DATA
4.1. For the purposes of this agreement, PERSONAL DATA means information
related to an identified or identifiable natural person, which is subject to Law 13,709/18,
including, but not limited to: name, physical and electronic address, telephone contact, date of
birth, gender, filiation, marital status, place of birth, nationality, kinship, civil and
tax identification, passport, professional resume, profession, academic qualifications, professional training and
also, biometric data, location data, online identifier, characteristics inherent to the
physical, physiological, genetic, mental, economic, cultural or social traits of the person and others
that may be similar.

4.2. In carrying out any activities related to the execution of this Agreement, the
Parties shall observe the legal framework for the protection of personal data, striving to process
all personal data that may prove necessary in strict and rigorous
compliance with Law No. 13,709/2018, any amendments and regulations, ensuring that their
employees, agents, consultants, subcontractors and/or service providers also
comply with the applicable legal provisions. Each PARTY shall be fully responsible for
complying with its legal obligations regarding the data under its custody or processing.

4.3. The personal data provided by the CONTRACTING PARTY under this agreement are
essential for the provision of services by the CONTRACTED PARTY, which may use the
personal data collected to: (i) provide updates, security and troubleshooting, as well as
provide technical support; (ii) maintain and improve the provision of services under this
agreement; (ii) customize products and make recommendations; (iv) advertise to the CONTRACTING PARTY and
third parties linked to it, including sending promotional communications, targeting advertisements and presenting relevant offers to the CONTRACTING PARTY; (v) analyze performance, comply with legal obligations and conduct research.

4.4. The CONTRACTING PARTY's use of the SKYONE Platforms may result in
the CONTRACTED PARTY sharing personal data with CLOUD PROVIDERS, or with
third parties used by them to provide the service. In this act, the CONTRACTING PARTY acknowledges and
accepts that such processing may also be governed by the Privacy Policies and Terms of
Use of Third Parties, such as CLOUD PROVIDERS, in addition to compliance with the CONTRACTED PARTY's Policies and Terms
in effect during the period of use of the service, which are published on the
date hereof and will be permanently updated and made available for free access according to
the links provided in the commercial proposal.

4.5. The Parties agree that if the exchange of personal data is necessary for the execution of the
services that are the object of this contract, only the data strictly necessary
for the proper fulfillment of this Contract will be provided, and if the legislation requires consent for the
processing and exchange of information, the responsible Party(ies) must obtain a
clear, specific, prior and written consent form from the data subject and/or their legal representative.

4.6. In carrying out any activities related to the execution of this
contract, the CONTRACTED PARTY undertakes to implement reasonable and appropriate measures to
assist the CONTRACTING PARTY in protecting its content and that of its customers against
accidental or unlawful loss, access or disclosure, striving to carry out all processing of personal data
that may prove necessary for the development of the purpose of this contract, undertaking
to: a) process and use personal data under legally permitted terms and in a manner compatible with the
purposes for which they were provided; b) retain the data only for the period
necessary to pursue the purposes of collection or further processing; c) implement
technical measures necessary to protect the data against accidental or unlawful destruction,
accidental loss, alteration, dissemination or unauthorized access, as well as against any other
form of unlawful processing thereof; d) immediately inform the CONTRACTING PARTY if there is
any breach of security, or suspicion thereof, regardless of whether or not it jeopardizes
the security and integrity of the Personal Data, and in such cases, provide all
necessary cooperation for any investigation that may be carried out; e) guarantee the exercise,
by the holders, of their respective rights to information and access to personal data, to the extent
that the processing is carried out by the CONTRACTED PARTY.

4.7. The Parties are responsible for deleting personal data obtained and/or processed within the
context of this Agreement after the necessary processing has ended and/or this
instrument has been terminated, with retention authorized only in the cases provided for by law. The
CONTRACTED PARTY may also retain anonymized or statistical records, without identifying the
data subjects.

4.8. The CONTRACTING PARTY declares and warrants that: (a) all processing of Personal Data,
from collection to the moment of its sharing with the CONTRACTED PARTY, was carried out in
accordance with the provisions of the Data Protection Laws, and that the instructions for the
Processing of Personal Data by the CONTRACTING PARTY are also in accordance with such standards,
including the classification of such processing within the applicable legal bases and in compliance with the
principles set forth in the Data Protection Laws; (b) it will establish the appropriate criteria
so that the CONTRACTED PARTY has access only to the Personal Data necessary and sufficient
for the Processing under the Contract and (c) it is aware that the CONTRACTED PARTY does not have access to the
content and personal data of the CONTRACTING PARTY and/or third parties stored on the PLATFORM,
except when necessary to maintain certain services contracted by the CONTRACTING PARTY,
subject to a specific proposal or to comply with legal obligations or orders issued by
government authorities.

4.9. THE CONTRACTED PARTY is not responsible for the processing of personal data carried out by
software suppliers (ISVs), CLOUD
PROVIDERS or subcontractors of the CONTRACTING PARTY, each of which is responsible for its own
processing activities and any failure to comply with the obligations set forth in
data protection legislation.

5. DATA PRIVACY AND CONFIDENTIALITY

5.1. The CONTRACTED PARTY undertakes to protect the privacy and confidentiality of
the CONTRACTING PARTY's data to the extent reasonable and permitted by law. The CONTRACTED PARTY will not access,
examine, or review any of the CONTRACTING PARTY's private data that is accessible,
including that contained in electronic files maintained on the server, email messages,
calendars, notes, contacts, memos, or public folders, except if: (i) the CONTRACTING PARTY or
an agency or regulatory body specifically requests it; (ii) perform, at its sole discretion,
routine backup and restore operations, virus scanning and virus removal, spam
or content filtering; or (iii) such access, examination, or review is urgent and necessary to protect
personal safety, troubleshoot problems, restore the operations of the
SKYONE Platforms, remove illegal or offensive content (e.g., pornographic or content that violates the
CONTRACTED PARTY's policies), or prevent a failure of the SKYONE Platforms or services or other
damage.

5.2. The CONTRACTING PARTY consents and authorizes the CONTRACTED PARTY and its service providers and
subcontractors, as required by law, to access and disclose to government agencies and authorities
data from, about or related to the CONTRACTING PARTY, including the content of communications.

6. INTEGRITY POLICY

6.1. The CONTRACTING PARTY declares, on its own behalf and on behalf of its partners or shareholders, directors, employees,
agents, representatives, or any other persons acting on its behalf or in its interest, that it has not
committed and undertakes not to commit any acts that violate the anti-corruption laws applicable to its
activities or the anti-corruption laws applicable to the CONTRACTED PARTY, especially Federal Law No.
12,846/13, including, without limitation, any act that is harmful to the national or foreign public administration
or contrary to the international commitments adopted by Brazil that deal with such
matters and related laws and regulations. ( https://skyone.solutions/pb/codigo-de-etica/ )

Last update on 11/08/2021.