Skyone Studio and Axion: Customer Experience with Integration
Increasingly, companies are looking for solutions that help them improve their way of working. At the same time, they don't always have the necessary expertise to turn this into something tangible. This is where Axion comes into play with all its potential. Axion is a customized software development company that has been in the market for almost 4 years, working in the national and international market, as a consultancy that offers companies and partners new technologies so that they can solve their problems related to the area through of digital products. Its goal is to be an ally of technology to deliver the best product for every need, solving issues and raising the level of services.
Challenges
The company's main challenge is to understand the customer's need and transform this pain into a product that fits the demand, while at the same time transforming the user's final result.
Some customers have a lot of manual work, initially, very big to pass information from one system to the other, and there is a very great possibility of doing this via integration, according to Vinícius Santos, the company's business development.
The quest for low code
About how they arrived at Skyone Studio , Vinícius says that, based on the search for more efficient ways of offering services to customers, they began to see major research on IpaaS and low-code and, since then, they have had the topic in their pipeline to delve deeper, as Vinícius says:
We always seek to find solutions that increase the efficiency of our work. Although we provide manpower services related to software development and technology, deep down we want to get things done faster in order to have a better return for our customers.
Furthermore, Axion already followed Skyone's path in the development of its platforms, having participated in the initial development of Skyone Studio. With that, he already knew about the possibility of offering this low-code idea to his clients, however, what made them invest more and more in the low-code platform was the experience in practice. Whenever they planned the development of a new solution, they noticed that, based on the outline of the schedule and the main needs, one of the main topics that made compliance with it faster were issues involving integration.
That's how they realized that this was both an internal and external pain, since communication between the parties was necessary in a very constant way, and something that solves this almost natively is the fact that there are low-code modules that are already in the system of each one, just pick it up and connect it to the system being developed and most of the process is solved.
Before
Before Skyone Studio, the integrations Axion performed were done manually by developing, copying and pasting code. This is often a process that starts from scratch, and is quite laborious, comments Vinícius. Something they noticed is that the time taken to do an integration is three times faster now after they started using Skyone Studio. Using the platform makes it possible for different areas of the company to connect and for data to be accessed by everyone who needs it.
Later
The benefits of Skyone Studio range from designing the integration architecture to going into production. As in Skyone Studio you already find structured connectors, ready-made modules with programming logic, you can accelerate your development and connect to an ecosystem of applications. This saves a lot of development time. Other than that, the implementation itself, and the usability of the product made using drag and drop, dragging and dropping connectors from one side to the other, makes the tool intuitive and easy to use. But, mainly, the maintenance of these integrations, because if an integration breaks, you need to change the code, and often the person who did the integration is no longer in the company, and then it takes days and even weeks to fix it. And with Skyone Studio this issue is resolved, it literally manages the integrations and notifies where the error is, follows up.
As a real case of improving the processes of a large company, Axion implemented Skyone Studio in the Comporte Group. The company manually processed and sent a series of information that the city hall needed to make transfers regarding municipal transport services provided monthly. Before Skyone Studio, the entire process took about a week. After the project, this is done continuously, daily without rework, without requiring human intervention
The result is a huge saving in human and financial resources. According to Vinícius, Skyone Studio has full adherence to systems integration projects, from the most complex to the simplest. The partnership between Axion and Skyone Studio continues to bring more and more technological solutions to those looking for digital evolution.
Finally, Vinicius adds:
At the end of 2022, given the success of the projects and customer satisfaction, AXION decided to increase the focus on communicating about the platform and the benefits brought by Skyone Studio to customers and partners. We believe this will result in strong growth in integration projects, quadrupling our demand using Skyone Solutions' iPaaS platform. Vinícius Santos, Business Development at AXION.